Terms of service
Terms of Service – Alhelwa
Last updated: May 18, 2026
These Terms of Service apply to all users of the website Alhelwa Store, operated by ALHELWA STORE LTD (Company Number: 17226396) (“we”, “us”, or “our”).
By accessing or using our website and services, you agree to be bound by these Terms and our related policies, including our Privacy Policy and Return & Refund Policy. If you do not agree, you should not use our website.
1. Overview
Alhelwa Store provides an online retail service offering fashion products. Our store is powered by Shopify, which helps us operate and manage the online shopping experience.
2. Eligibility
By using this website, you confirm that you are of legal age in your country of residence or have permission from a legal guardian.
You agree that all information you provide is accurate, complete, and up to date.
3. Products and Availability
We aim to display product information as accurately as possible. However, we do not guarantee that product colors or appearance will be exactly the same on all devices.
All products are subject to availability and may be updated or removed at any time without notice.
4. Orders
When you place an order, you are making an offer to purchase a product.
We reserve the right to accept or decline any order for reasons including but not limited to:
- Product availability
- Payment issues
- Suspected fraud or misuse
Your order is confirmed only after payment is successfully processed.
5. Pricing and Payments
All prices are displayed on the website and may change without notice.
You agree to provide accurate billing and payment information when placing an order.
Additional costs such as taxes, customs, or shipping fees may apply depending on your location.
6. Shipping and Delivery
Delivery times are estimated and may vary depending on location and external factors such as customs or courier delays.
We are not responsible for delays caused by shipping carriers or events outside our control.
7. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which is available on our website.
8. Intellectual Property
All content on this website, including text, images, logos, and designs, belongs to ALHELWA STORE LTD and may not be copied or reused without permission.
9. Prohibited Use
You agree not to use our website for any illegal, harmful, or abusive activity, including fraud or unauthorized access.
10. Limitation of Liability
To the maximum extent permitted by law, we are not responsible for any indirect or incidental damages resulting from the use of our website or products.
11. Changes to Terms
We may update these Terms at any time. Continued use of the website means you accept any updates.
12. Contact Information
For any questions regarding these Terms:
Company Information:
ALHELWA STORE LTD
Company Number: 17226396
Registered Address: Office 18909, 182–184 High Street North, East Ham, London, United Kingdom, E6 2JA